Privacy Policy

1. General Information

The protection of your personal data is very important to us. Personal data is processed in accordance with the provisions of the General Data Protection Regulation (GDPR / DSGVO), the Personal Data Protection Act and this privacy policy.

The controller of personal data is:

AURA PHYSIOTHERAPIE
Paulsborner Str. 28, 10709 Berlin
Phone: 0176 22 00 87 33
E-mail: info@auraphysiotherapie.com

2. Data processing on the website

Personal data is processed in particular when:

you contact us via the contact form or e-mail,

you book an appointment via the Doctolib platform,

you use our website, which may automatically collect technical data (e.g. IP address, browser type, operating system, date and time of access)

3. Purpose of data processing

Personal data is processed for the following purposes:

to answer enquiries,

to handle appointment bookings,

to present the location of the practice using a Google Maps map,

to ensure the proper functioning of the website and its optimization.

4. Booking appointments via Doctolib

On our website, we enable online booking of appointments using the Doctolib platform. The entity responsible for data processing within this service is:

Doctolib GmbH
Mehringdamm 51, 10961 Berlin
The Doctolib privacy policy is available at: https://www.doctolib.de/datenschutzerklaerung

5. Google Maps

The Google Maps service (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) is integrated on the website to show the location of our clinic.

When using the map, personal data, in particular the IP address and location information, may be sent to Google.

More information on data processing by Google: https://policies.google.com/privacy

6. Cookies and server data

The website may use cookies for technical and analytical purposes. In addition, the server automatically saves so-called server logs, which contain, among other things, IP address, date and time of visit and visited subpages. This data is used exclusively to ensure the security and proper functioning of the website.

7. Legal basis for data processing

Article 6, paragraph 1, letter a of the GDPR – user consent,

Article 6, paragraph 1, letter b of the GDPR – performance of a contract or pre-contractual activities,

Article 6, paragraph 1, letter f of the GDPR – legitimate interest of the administrator.

8. Transfer of personal data

Personal data is not transferred to third parties, except in situations provided for by law or when it is necessary to achieve the purpose of processing (e.g. IT service providers, Doctolib).

9. Rights of the data subject

In accordance with the GDPR, you have the right to:

access your data,

correct incorrect data,

delete data (“right to be forgotten”),

limit processing,

transfer data,

object to processing,

file a complaint with the supervisory authority (Der Berliner Beauftragte für Datenschutz und Informationsfreiheit).

10. Changes to the privacy policy

We reserve the right to make changes to this privacy policy in connection with the development of the website or changes in legal regulations.